IMPACT OF PRIVATISATION AND COMMERCIALISATION ON SERVICE DELIVERY EFFICIENCY BY PUBLIC ENTERPRISES IN NIGERIA

Abstract

The Nigerian public sector has long been characterised by inefficiencies, underperformance, and widespread corruption, leading to suboptimal service delivery that has impeded socio-economic development. In response to these challenges, successive Nigerian governments have embarked on various reform initiatives aimed at revitalising public enterprises. Among these initiatives, privatisation and commercialisation have emerged as pivotal strategies, reflecting a global shift towards market-oriented reforms. This paper examines the impact of privatisation and commercialisation on the efficiency of service delivery by public enterprises in Nigeria, a topic of significant relevance given the country's ongoing economic reforms. This study adopted a desk methodology. Drawing from an extensive review of empirical studies conducted based on the existing studies carried out between 2012 and 2024, this analysis investigates how these reforms have influenced various sectors, including telecommunications, broadcasting, and electricity. The findings reveal a complex landscape where privatization and commercialization have led to notable improvements in operational efficiency, service quality, and economic growth in certain sectors. However, persistent challenges such as inadequate infrastructure, regulatory weaknesses, and corruption have often mitigated these benefits. The study highlights the critical role of robust regulatory frameworks, transparency, and stakeholder engagement in realizing the potential of these economic reforms. By addressing these factors, Nigeria can enhance the effectiveness of privatization and commercialization, ensuring that these initiatives contribute to sustainable development and improved public service delivery. This paper provides valuable insights for policymakers, scholars, and practitioners interested in the intersection of public enterprise reform and economic development in emerging economies